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The 5-Star Vacation Rental Experience

True North Vacational Rentals LLC is a proudly women-owned and operated full-service short-term rental management business. Founded with an altruistic spirit and a limitless objective: partner with homeowners and host short-term tenants for a long-term profit while ensuring their homes are kept in pristine condition.

OUR SERVICES

Design

Your initial and most significant investment in establishing a short-term rental is always in design. You’re not just creating a place to stay; you’re crafting an immersive brand, a business entity, and essentially, a miniature hotel.

To distinguish ourselves in a competitive market, we’ve collaborated with a talented interior designer from York, PA, to craft distinctive designs for each of our properties. Whether it’s a complete overhaul including paint colors, wallpapers, furnishings, and even down to the linens and pillows, or smaller-scale design refreshes, we handle projects of all sizes. Our interior design partner oversees all creative aspects, while at True North, we manage the project to ensure a seamless and timely experience from inception to completion.

Full-Service Management

As a comprehensive management team, we cover all aspects of short-term rental management, ensuring a hassle-free experience for property owners.

Listing Management

Acting as the primary hosts for all our properties, we oversee listing management across various platforms, including direct bookings through our custom website. This includes regular description updates, strategic pricing adjustments, calendar management, and everything in between.

Guest Communication

From initial inquiries to post-stay follow-ups, we handle all guest communications with prompt responses. Our goal is to turn guests into repeat visitors, as evidenced by our extensive track record of 1,000+ 5-star reviews on Airbnb.

Housekeeping

We maintain rigorous cleanliness standards, managing all cleaning and housekeeping tasks to ensure your property is impeccably maintained. Our cleaning protocols are continuously updated to meet evolving guest expectations.

Maintenance Management

Life's unexpected occurrences are swiftly addressed through our network of reliable local connections. From identifying issues to arranging repairs and managing payments, we handle all maintenance-related tasks efficiently and professionally. Ensuring the long-term quality of your home and safeguarding your investment are among our top priorities.

AND MORE

We invest substantial efforts in marketing and guest retention, which is what sets us apart from the rest. This is our passion and our unique strength. Let's delve deeper into this during our consultations to see if we're the right fit for your needs. Contact us to start the conversation!

FREQUENTLY ASKED QUESTIONS

Choosing True North Vacation Rentals to manage your rental is the smart choice if you’re serious about maximizing your investment. While self-managing may seem feasible on the surface, running a top-tier guest experience and maintaining a profitable rental involves far more than just responding to messages. Are you equipped to develop and execute a strategic pricing strategy to stay competitive in the market? (By the way, the Airbnb smart pricing feature is not reliable and can result in lost revenue.) Are you prepared to handle the stress and frustration of coordinating cleaning schedules, addressing guest complaints, restocking toiletries, and managing emergencies 24/7? Do you want to spend your days glued to your phone, ensuring guests arrive safely and care for your property? And let’s not forget about vetting guests, handling claims and disputes, and navigating customer service with Airbnb.

Moreover, self-managed rentals miss out on the lucrative avenue of direct bookings, a significant revenue stream in itself.

Make the right decision and entrust us with the management of your rental. You’ll be glad you did.

Every house is different. The expected income varies greatly depending on several factors, such as the size of the house, number of bedrooms, interior design, offered amenities, specific location, and more.

For a nominal fee, we offer an in-depth property revenue analysis. This option is ideal for owners considering property purchases who seek data insights beforehand, or for those transitioning from long-term to short-term rentals.

Professionally designed and staged Airbnb properties have been shown to generate higher revenue, similar to when selling a home. By engaging with specialists who understand where to invest, where to economize, and what elements are essential for your rental, you’re guaranteeing more consistent bookings and increased guest satisfaction, ultimately leading to a greater return on your investment.

Some of our clients are gifted in design and choose to stage their property using the suggestions and guidelines we provide in the consultation. We do allow owners to stage their properties, however, we reserve the right to not allow the home into True North Vacation Rentals if it doesn’t meet our brand standards.

No. Our design services are reserved only for properties coming into True North Vacation Rentals for at least one year. Our design and setup process aligns seamlessly with our hospitality plan and hosting services. However, if you plan to self-manage, we can provide a referral to a local furnishing agent.

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